Your Privacy Rights

Your Privacy Rights

How Ventoriax handles, protects, and respects your personal data.

This Privacy Policy explains, in straightforward language, how Ventoriax (“we”, “us”, “our”) collects, uses, stores, and protects information about people who visit and use our website ventoriax.com. By using our website, you confirm that you have read this Privacy Policy.

Ventoriax and your information

Ventoriax is an independent information and comparison platform focused on licensed gaming services available to users in the United Kingdom. When you browse our pages, follow outbound links, or contact us, certain information about you may be collected and processed in line with this Policy and applicable data protection laws.

If you have any questions about this Policy or how we handle your information, please contact us using the details provided on our Contact page.

1. Who is responsible for your data

The Ventoriax website is owned and managed by ventoriax.com. For the purposes of data protection law, we act as the Data Controller. This means we decide how and why your personal data is processed when you use our site.

2. What “personal data” means

“Personal data” is any information that can identify you directly or indirectly, alone or together with other details. This may include, for example:

  • IP address
  • Email address
  • Device identifiers
  • Information about how you use and move through our website

Some information is collected automatically when you visit Ventoriax. Other information is provided by you, for instance when you send us a message.

3. What we collect and why

We only process personal data where we have a clear purpose and a lawful basis. Below is an overview of the categories of data we may handle.

3.1 Device & technical information

What we may collect: Device type, operating system, browser type and version, display settings, language settings, basic system configuration.

Why: To make sure the website loads properly, works securely, and is optimised for different devices and browsers.

3.2 Usage information

What we may collect: IP address, approximate location (city/region level where available), pages viewed, time and date of visits, time spent on pages, clicks on links, referring pages.

Why: To protect the site, detect unusual activity, understand which content users find helpful, and improve navigation, layout, and performance.

3.3 Communication data

What we may collect: Name (if you choose to share it), email address, and any details you include when you contact us, submit a form, or respond to a survey.

Why: To answer questions, handle feedback, resolve issues, and keep a record of our communication where needed.

3.4 Email updates and preferences

What we may collect: Email address and your subscription settings (if you sign up for news or updates).

Why: To send you information you have chosen to receive. You can unsubscribe at any time using the link in our emails or by contacting us directly.

3.5 Partnership & tracking data

What we may collect: Technical data linked to clicks on links leading to partner sites (such as tracking IDs or reference tags) and aggregated information used for reporting.

Why: To measure the performance of our comparison service, confirm legitimate referrals, and maintain transparent cooperation with partners without directly identifying you as an individual user.

We do not collect payment card data or identity documents through Ventoriax. If such details are requested, this happens only on external platforms you visit via our links, under their own terms and privacy policies.

4. Legal grounds for processing

We rely on one or more of the following legal bases:

  • Legitimate interests: To operate and secure our website, understand performance, prevent misuse, support our affiliate activities responsibly, and improve our services.
  • Consent: For certain cookies, analytics tools, and direct marketing messages where required. You can withdraw your consent at any time.
  • Legal obligations: To comply with laws, regulations, or requests from authorised bodies.

We process only the data needed for these purposes.

5. Your privacy rights

Depending on your location (for example, in the UK or EU/EEA), you may have the right to:

  • Access – ask if we process your data and obtain a copy.
  • Rectification – request correction of inaccurate or incomplete data.
  • Erasure – ask us to delete your data in certain situations.
  • Restriction – ask us to limit how your data is used.
  • Objection – object to processing based on our legitimate interests or to direct marketing.
  • Portability – receive certain data in a structured, commonly used format and send it to another controller.
  • Withdraw consent – where processing is based on consent, withdraw it at any time.
  • Complain – contact your local data protection authority if you believe your rights have been breached.

To exercise any of these rights, contact us using the information on our website. We may ask for proof of identity before we act on your request.

6. How we protect your information

We use appropriate technical and organisational measures to help keep your personal data secure, including:

  • Limited access to data, based on role and necessity
  • Secure hosting and controlled systems
  • Measures to reduce the risk of unauthorised access, disclosure, alteration, or loss

We keep personal data only for as long as needed for the purposes described in this Policy or as required by law. When information is no longer required, we delete it securely or anonymise it.

7. Cookies and similar tools

Ventoriax uses cookies and similar technologies to support core functions, improve user experience, measure traffic, and work with selected partners. Details of what we use and how you can control your preferences are set out in our Cookie Policy, which is an integral part of this Privacy Policy.

8. When we share your data

We may share limited personal data with:

  • Service providers who help us with hosting, security, analytics, maintenance, communications, and affiliate tracking. They act on our instructions and must protect your data.
  • Related entities or partners, where necessary for administration or support.
  • Authorities or regulators, where required by law or to protect our rights, users, or others.

We do not sell your personal data. Any third party handling data on our behalf is required to use appropriate safeguards and comply with data protection law.

9. International transfers

Some partners or service providers may be based outside your country, including outside the UK or EEA. Where data is transferred to locations that do not provide the same level of protection, we take steps to ensure appropriate safeguards, such as:

  • Standard Contractual Clauses approved by relevant authorities
  • Other lawful mechanisms recognised by data protection legislation

These safeguards are designed to keep your rights protected when data is processed in other jurisdictions.

10. Updates to this Privacy Policy

We may revise this Privacy Policy if:

  • Our services or internal processes change
  • There are updates in legal or regulatory requirements
  • We need to explain our practices more clearly

If we make important changes that affect how your personal data is used, we will highlight this on our website and, where necessary, request your consent again. We recommend checking this page from time to time so you always know how Ventoriax collects, uses, and safeguards your information.